Free Shipping over $100 purchase

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Shippin Policy

At Rekensnap, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy explains how we process, ship, and deliver your purchases.

1. Order Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • Once your order is processed, you will receive a confirmation email with shipping details.

Please note: Processing time is separate from shipping time.

2. Shipping Locations

We currently ship to:

  • Domestic locations

  • Selected international destinations

If your location is not available at checkout, please contact us at support@rekensnap.nl.

3. Shipping Rates

  • Free shipping on orders over $100 (where applicable)

  • Shipping fees are calculated at checkout based on:

    • Order weight

    • Shipping destination

    • Selected shipping method

All shipping costs are shown clearly before payment.

4. Estimated Delivery Time

Estimated delivery times may vary depending on location:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–15 business days

Delivery times are estimates and may be affected by customs, weather, or carrier delays.

5. Tracking Your Order

  • Once your order is shipped, a tracking number will be emailed to you.

  • You can use this number to track your shipment at any time.

6. Delays & Issues

Rekensnap is not responsible for:

  • Delays caused by shipping carriers

  • Customs clearance delays

  • Incorrect or incomplete shipping addresses provided by the customer

If your order is significantly delayed, please contact our support team and we’ll assist you.

7. Customs, Duties & Taxes

For international orders:

  • Customs duties, taxes, or import fees may apply

  • These charges are the responsibility of the customer

Please check your local regulations before ordering.

8. Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 7 days of delivery

  • Provide your order number and photos (if applicable)

We will review the issue and work toward a suitable solution.

9. Incorrect Shipping Information

Please ensure your shipping details are accurate.
Rekensnap is not responsible for orders shipped to incorrect addresses provided at checkout.

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